SOIR / Documents

Privacy Policy

a)Who we are

Data controller: Limited Liability Company Production and Commercial Enterprise “SOIR” LTD (a Ukrainian legal entity; registered name is in Ukrainian), registration number 21739063, legal address: 125 Rivnenska St., Lutsk, Ukraine.

For any question about personal data, write to [email protected].

b)What data we collect

  • Contact form data: name, company, email or phone, message, site language and submission time.
  • A hashed (not raw) form of your IP address, used only for spam protection.
  • Analytics data — only if you accepted the Analytics category.
  • Advertising data (which ad brought you here, clicks on phone, email, Telegram and enquiry buttons, and the fact that the form was sent, without its content) — only if you accepted the Advertising category.

c)Why and on what basis

  • To answer your enquiry — as pre-contract steps and on the basis of legitimate interest.
  • Analytics — only on the basis of your consent.
  • Measuring advertising effectiveness — only on the basis of your consent.

d)Who receives the data

The email delivery provider (Resend), the database provider (Supabase) and Google (Tag Manager, Analytics and Google Ads, only with your consent).

Some of these providers may process data outside Ukraine and the EU.

e)How long we keep it

Contact form enquiries are kept for 12 months.

f)Cookies and similar storage

NamePurposeDuration
soir-consent (localStorage)Necessary: stores your cookie choiceUntil you change it or clear your browser
_gaAnalytics, only with your consentUp to 2 years, per Google's documentation
_ga_<container>Analytics, only with your consentUp to 2 years, per Google's documentation
_gcl_au, _gcl_awAdvertising (Google Ads), only with your consentUp to 90 days, per Google's documentation

g)Your rights

You have the right to access, correct and delete your data, to object to processing and to withdraw consent. To exercise these rights, write to [email protected].

You may also complain to the Ukrainian Parliament Commissioner for Human Rights (Ombudsman) and, if you are in the EU, to your national data protection authority.

h)Changes

You can withdraw consent at any time via the “Cookie settings” link at the bottom of the page.

We may update this policy. The current version is always available on this page.

Last updated: October 5, 2026.